General Enquiries

If you have a question or need a little help with something that is not covered in the options below, we are here to assist.
Email us: [email protected] (Please include your location or postcode and contact details)

Credit Account Enquiries

If you have a query relating to your Credit Account or need to discuss payment options, please contact our credit control team directly.
Email us: [email protected] (Please include your Credit Account number and contact details)

Online Orders

For queries about existing online orders, please contact the Alsford branch that is noted on your order confirmation email and the team there will be able to help.

Engineered Wood Products, Branch Support, Logistics, Accounts

We are always here to provide advice and information, and to answer any questions you may have on the above subjects.
Call our Head Office: Tel: 01322 333 088

Refunds or Sage Pay Queries

For enquiries about order-related refunds, or Sage Pay, please contact our Finance Department at Head Office.
Call our Finance Team: Tel: 01322 344 358

Placing Orders, or Issues with Your Online Account

For help or advice about setting up or using your online account, our Web Team can assist.
Email our Web Team: [email protected] (Please include your location or postcode)

Alsford Branches

Beckenham

Unit 5 Tannery Close, Beckenham, Kent, BR3 4BY

Telephone:020 8655 3939

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Brighton

80a Preston Road, Brighton, E Sussex, BN1 6DA

Telephone:01273 554 888

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Cobham

61 Portsmouth Road, Cobham, Surrey, KT11 1JQ

Telephone:01932 863 468

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Eastbourne

19 - 20 Birch Road, Eastbourne, E Sussex, BN23 6PD

Telephone:01323 416 000

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Fencing Direct

GATE 1, Ness Road, Erith, Kent, DA8 2LD

Telephone:01322 341198

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

Closed

Sunday

Closed

Bank Holidays

Closed

Hailsham

Unit 1/2 Diplocks Way, Hailsham, E Sussex, BN27 3JF

Telephone:01323 843 567

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Hastings

52 The Ridge, Hastings, E Sussex, TN34 2AB

Telephone:01424 443 366

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Head Office

Ness Road, Erith, Kent, DA8 2LD

Telephone:01322 333088

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

Closed

Sunday

Closed

Bank Holidays

Closed

Horsham

Unit 5-6 Nightingale Road, Horsham, W Sussex, RH12 2NW

Telephone:01403 272 872

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Leatherhead

Alsford Timber Ltd, Leatherhead, Surrey, KT22 7SU

Telephone:01372 376138

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Mortlake

14 Sheen Lane, London, SW14 8LW

Telephone:020 8876 2257

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Ruxley

Ruxley Roundabout, Sidcup, Kent, DA14 5AD

Telephone:020 8300 4375

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Rye

141 South Undercliff, Rye, E Sussex, TN31 7HW

Telephone:01797 222 397

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Sittingbourne

Unit 15A, Eurolink Industrial Centre, Sittingbourne, Kent, ME10 3UP

Telephone:01795 899910

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Surbiton

St Marks Hill, Surbiton, Surrey, KT6 4LJ

Telephone:020 8399 4234

Opening Hours

Mon - Fri

7.00am - 5.00p.m

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Tonbridge

Units 1 & 2 , Tonbridge, Kent, TN9 1SU

Telephone:01732 770 303

Opening Hours

Mon - Fri

6.00am - 6.00pm

Saturday

8.00am - 4.00pm

Sunday

Closed

Bank Holidays

Closed

Twickenham

63 - 69 Heath Road, Twickenham, Middx, TW1 4AT

Telephone:020 8892 2868

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Uckfield

Unit 2 Bellbrook Ind Estate, Uckfield, E Sussex, TN22 1QL

Telephone:01825 762 888

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Welling

118 Park View Road, Welling, Kent, DA16 1SJ

Telephone:020 8301 1199

Opening Hours

Mon - Fri

7.00am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Worthing

King St, Worthing, W Sussex, BN14 7BW

Telephone:01903 200 154

Opening Hours

Mon - Fri

7.30am - 5.00pm

Saturday

8.00am - 1.00pm

Sunday

Closed

Bank Holidays

Closed

Head Office

Address:
Ness Road,
Erith,
Kent,
DA8 2LD

Tel: 01322 333088

Fax: 01322 333058

Opening Hours

Mon - Fri7.30am - 5.00pm

SaturdayClosed

SundayClosed

Bank HolidaysClosed

Get In Touch

2022 Bank Holidays

Friday 15th April Good Friday Branches Open 8.00am - 2.00pm
Monday 18th April Easter Monday Closed
Monday 2nd May May Bank Holiday Closed
Thursday 2nd June Spring Bank Holiday Branches Open 8.00am - 2.00pm
Friday 3rd June Platinum Jubilee Bank Holiday Branches Open 8.00am - 2.00pm
Monday 29th August Summer Bank Holiday Closed
Saturday 24th December Christmas Eve Closed
Monday 26th December Boxing Day Closed
Thursday 27th December Christmas Period Closed
Wednsday 28th December Christmas Period Closed
Thursday 29th December Christmas Period Closed
Friday 30th December Christmas Period Closed
Saturday 31st December Christmas Period Closed
Monday 2nd January 2023 New Year's Day Bank Holiday Closed
Tuesday 3rd January 2023 - Open as usual

Aerial view of the Alsford Timber Head Office site - Located in Erith, Kent