COVID-19

COVID-19 Business Update

Posted  -  13th November 

Alsford will remain open for business throughout the upcoming lockdown.

Our opening hours remain the same and can be viewed here.

All Alsford sites are Covid-19 Secure, we have strict company-wide safe operating procedures in place, site specific risk assessments have been carried out, and all locations are displaying the NHS Track & Trace QR code to assist with tracking the virus and provide further reassurance that we are doing all we can to minimise any risks.

Should you visit any of our sites please ensure you wear a Face Covering at all times, and maintain a distance of 2M from our colleagues and other customers.

All branches are providing Delivery, Click & Collect, and Walk in services. Our Branch phone lines are extremely busy so the best way to place your order is via our website, and if you need to contact your local branch please do this by email.

Delivery lead times are currently averaging 2-3 working days. Once your order is received a member of our branch team will be in touch to confirm your delivery date. Please do not call the branch – we will call you to arrange delivery.

Click & Collect orders placed online will be ready for collection within 15 minutes, there is no need to call the branch to arrange a time slot.

Should you need to get in touch please contact us here.  

The safety of our staff, customers and suppliers remains our top priority.

Neil Fuller
(Managing Director)

We can confirm we have complied with the Government’s guidance on managing the risk of COVID-19

FIVE STEPS TO SAFER WORKING TOGETHER

✓ We have carried out a COVID-19 risk assessment and shared our Safe Operating Procedures with all staff.
✓ We have cleaning, handwashing and hygiene procedures in line with guidance.
✓ We have taken all reasonable steps to help people work from home.
✓ We have taken all reasonable steps to maintain a 2m distance in the workplace.
✓ Where people cannot be 2m apart, we have done everything practical to manage transmission risk.
Should you have any concerns please email smt@alsfordtimber.com